Knowledge management as new element of ISO 9001:2015

Employees and their knowledge are key critical factors for the success of an enterprise, whether large corporation or small business. This insight has been reflected in the revision of the ISO standard. In the new chapter 7.1.6, for the first time there is an explicit and compulsory request for an adequate management of the organization’s knowledge. As the most popular standard for quality management worldwide more than 1 million companies are certified DIN EN ISO 9001:2015. These companies are now facing the challenge to manage the organizational knowledge in accordance with the new ISO 9001:2015. Join our webinar to learn more on the specific requirements of the revised ISO and what contribution an intelligent cross-system enterprise search-solution like intergator can provide towards a systematic and IT supported knowledge management.

The revision of ISO 9001:2015 simply explained

What are the revised norm’s requirements for dealing with organizational knowledge? What are the implications for an organization with regards to processes, people, technology? Dr. Werner Schachner, author of the chapter “”Knowledge of the Organization” in the new “Practice book ISO 9001:2015” will elaborate on how the requirements of the norm include nearly all elements of a comprehensive knowledge management.

ISO-compliant knowledge management on the basis of intergator Enterprise Search

intergator can support enterprises in establishing a solid foundation for an ISO 9001-compliant dealing with the organization’s knowledge. From a knowledge perspective intergator’s core contribution is its ability to provide to employees all digitally available information within the organization in one central surface. Find out about intergator’s core potentials towards accomplishing the new ISO 9001:2015 requirements on knowledge management by joining our webinar.



Eduard Daoud

Head of Sales, Marketing,
Professional Service
interface projects GmbH


Dr. Werner Schachner

Country Manager Austria
interface projects GmbH



Date 04.10.2016 | 10:00 (Berlin time, UTC +2, CEST)
Duration 60 minutes
Costs free of charge