3 hours Award winning Workshop with Jeff Rumburg CEO of MetricNet around “Common understanding of the metrics that really matter in IT service and support ( click for more info )
ACIS as SDI Exclusive Consulting and Training partner for the Middle East and Gulf is Co-hosting with SDI
SDI18DXB brings together the ITSM community from across the Middle East to network and hear from some of the best speakers on the future of IT service, automation, service improvement and customer service excellence.
SDI18DXB will inspire the ITSM community with a brilliant line-up of hand-picked speakers and industry leaders.
Discover how to begin your journey to continual service improvement and learn powerful ways to quickly improve your service operation from service desks who have real success stories to share.
Platinum Sponsors
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Event Partner
If you are a supplier of ITSM related products or services, why not take a stand at the exhibition that will run alongside this event. To find out more simply email emmas@sdi-e.com or contact a member of the local Dubai team on 00971-52-2365596
At this year’s exhibition, we greatly focus on machine learning and cognitive search. intergator made continuing progress by doing fundamental development work during the last years, bringing several applications to production maturity. These will be added gradually to upcoming versions, enhancing the enterprise search. With intergator 6, new concepts based on cognitive search will be set as core elements on how our search works, lifting company-wide search to a new level. Ever rising amounts of data from ever various sources require an intelligent solution that autonomously recognizes new information generates new knowledge out of it.
The latest invention will be a voice-controlled search plugin sing Amazon’s Echo. The Echo – also known as Alexa – will now have accesss to the intergator index browsing through your files, giving verbal answers to your questions. This way, a speech-based search with elements of machine learning will now be at hand and open new ways in a rapid growing development field.
Join us at the GITEX in hall 2 at booth 210 or make an appointment.
