Industry Focus

Oil & Gas

ACIS IT has proven success in deploying highly advanced Infrastructure, Networking & Collaboration, IT Outsourcing & Managed Services within the Oil & Gas industry. Today we have the largest oil companies under our purview of delivering state of the art IT solutions and services.

Energy

To ensure our customers across the Power & Energy industry meet their growth trajectory, ACIS IT’s team works on deploying software solutions such as ERP, CRM and other customized platforms.

 

Healthcare

At ACIS IT, we workon creating collaborative healthcare with our solutions that are designed to take care of patients irrespective of global boundaries. Our solutions are customized to ensure maximized patient care and easy accessibility to medicine.

Retail

ACIS IT’s team has successfully deployed end-to-end turnkey IT solutions at the most reputed Retail chains across Middle East.Our focus continues to be on delivering the most advanced digital IT and customized software solutions, tailor made for each retailer.

Microsoft Practice

AT ACIS IT, we have proven credibility in creating applications that are industry specific. We follow a collaborative cum ROI driven approach for all projects with our clients. This a step wise procedural approach that we follow which is spear headed by our team of experts who aggressively work on ensuring best practices at all projects allocation to them.
We follow a 5 step model comprising of –

  • Project Mapping – Our solution architects understand what the customers want to achieve & suggest the best possible means to ensure their objectives are fulfilled.
  • Business Planning – This involves end to end project management, strategy formulation, solution & selection and the rollout plan.
  • Dedicated Design Facility – We offer onshore facilities for custom design and deployment of all our applications software modules.
  • Systems Development and Integration – Here we engage ourselves fully in to the analysis, modeling prototyping, system implementation, testing, validation, integration and technology/data migration.
  • Operations Support – We offer complete application maintenance, end-user support,support, data analysis and report management to ensure a smooth work flow.

 

Oracle Practice

AT ACIS IT, we have proven credibility in creating applications that are industry specific. We follow a collaborative cum ROI driven approach for all projects with our clients. This a step wise procedural approach that we follow which is spear headed by our team of experts who aggressively work on ensuring best practices at all projects allocation to them.
We follow a 5 step model comprising of –

  • Project Mapping – Our solution architects understand what the customers want to achieve & suggest the best possible means to ensure their objectives are fulfilled.
  • Business Planning – This involves end to end project management, strategy formulation, solution & selection and the rollout plan.
  • Dedicated Design Facility – We offer onshore facilities for custom design and deployment of all our applications software modules.
  • Systems Development and Integration – Here we engage ourselves fully in to the analysis, modeling prototyping, system implementation, testing, validation, integration and technology/data migration.
  • Operations Support – We offer complete application maintenance, end-user support,support, data analysis and report management to ensure a smooth work flow.

 

SAP Practice

AT ACIS IT, we have proven credibility in creating applications that are industry specific. We follow a collaborative cum ROI driven approach for all projects with our clients. This a step wise procedural approach that we follow which is spear headed by our team of experts who aggressively work on ensuring best practices at all projects allocation to them.
We follow a 5 step model comprising of –

  • Project Mapping – Our solution architects understand what the customers want to achieve & suggest the best possible means to ensure their objectives are fulfilled.
  • Business Planning – This involves end to end project management, strategy formulation, solution & selection and the rollout plan.
  • Dedicated Design Facility – We offer onshore facilities for custom design and deployment of all our applications software modules.
  • Systems Development and Integration – Here we engage ourselves fully in to the analysis, modeling prototyping, system implementation, testing, validation, integration and technology/data migration.
  • Operations Support – We offer complete application maintenance, end-user support,support, data analysis and report management to ensure a smooth work flow.

 

Enterprise Search

The Universal Search

Key business information is always lost between millions of documents, emails, websites and files.intergator Enterprise Search is not only an intelligent search solution, it also supports you in developing all relevant data and delivering a prerequisite for a further added-value use.
intergator Enterprise Search “Made in Germany” is:

  • Universal – a search tool for all information in your enterprise
  • Secure – upon access rights
  • High-performance – fast access via intelligent indexing
  • Social – collaborative bookmarking & tagging
  • Semantic – mapping information flows and categories
  • Easy to handle – flexible hit lists incl. grouping records and drill down
  • Productive – a consolidated search with all relevant sources of information
  • Integrative – all information at hand from the dashboard
  • Visual – previews and hit type depending on meta data
  • Affordable

for more details Click here

Knowledge Management

Enterprise Search as a core component for Knowledge Management

IT-based knowledge management as a foundation needs a powerful, system-wide indexing. Only from the variety of the contents sources to be included in a Knowledge Management draught becomes clear that a single, isolated software system cannot be the solution. It is not enough to document knowledge in a database or a wiki , but all in the business process established systems must be included.
Considering the functional requirements of customer inquiries, the following picture emerges:

  • More than 50 percent of the required functions are in the farthest search functions.
  • A high proportion also relates to an orderly filling of documents.
  • Collaborative functions are often optional or planned for a later development stage.

This functional view underlines the fact, that there is not one Knowledge Management tool. According to concrete weighting of these functional complexes different solutions arise through a combination of several products including already available content sources. In practice a combination of a search-based information portal with collborative functions and an integrated document management system has proved as a practicable and adaptable solution. Making content findable is often tantamount to make it accessible to employees. It is not unusual that employees need information from systems with which they do not work normally and are not familiar with the use.

Search as an elementary function of information systems

From a certain amount of information objects it is unavoidable as a mechanism for the access of information. Search is the easiest and most universal beginning for the access to big information capacities. Without search the fundus of the information and knowledge in the internet would not be available to us.

  • Enterprise Search is originally the predestined technology for the development from unstructured (files, e-mails etc.) as well as for structured data (data sources, ERP, CRM etc.). It delivers a central and easy access point on all information,no matter where they are stored.

With our new Knowledge Capturing module we will give you an ideal Knowledge Management tool at hand. We gladly give you advise.

Analytics

Solve your problems by taking the right decisions based on the information you gather in hand. In today’s fast paced world, gathering as well as analyzing data is a major concern. There is a major emphasis on taking insightful decisions which are value based for customers too.
At ACIS IT, we offer specialized BI & Data Analytics, Content Analytics, Behavior & Location Analytics as well as Business Process Management expertise.
We follow a 3 step process which empowers the businesses of our customers in the following ways –

  • Deployment of a complete enterprise data warehouse, incorporating the BI & analytics
    solutions
  • We offer customsed solutions for data management, data quality and metadata
    repository.
  • We provide solutions for business intelligence needs across a range of platforms and
    integrate the same with all kinds of applications / software solutions used at the client’s environment.

 

IT Automation

ACIS partners with “Automic “ to bring lasting competitive advantage by automating your business and IT processes-whether on-premise, the cloud, big data or the Internet of Things.Do you want to increase your productivity, shorten time-to-market or connect automation islands to your IT? Automic helps you automate business processes, applications, and infrastructure, regardless of complexity and location, whether on-premise or cloud-based. Visit www.automic.com for more details
 

ITSM & Helpdesk

Drive Business Growth With Call Center & Help Desk Technology

With scalable and a hassle free call center or help desk service, your business can achieve 100% customer satisfaction with ACIS. Companies can deploy our solution or outsource their call center to our dedicated team of professionals who will ensure every call is managed pro actively from anywhere in the world with a flawless mechanism.

Why Opt For ACIS Call Center Technology?

ACIS delivers contact center solutions that make complete business sense with the most ideal integration with the latest industry leading products to enable every customer achieve –

  • Reduced call abandon rate
  • Reduced call abandon rate
  • Increase operational efficiency
  • Boost your organizational savings
  • Higher customer satisfaction & service quality

CMS

Enable Business Growth With A Flawless Correspondence Management System
Rely on ACIS IT’s team to build your correspondence Management System (CMS) to ensure –

  • Efficient registration of incoming correspondence by the front office
  • Catalogue the incoming and outgoing mail to have a quick access to accurate data
    anytime, anywhere
  • Reliable search available with the document management feature
  • Easy modification to existing workflow & processes within clicks
  • Monitor registered and processed documents

ERP

Streamline Business Operations With ACIS IT’s ERP
In today’s digital era of running business operations, organizations have transformed from
legacy systems to cognitive platforms.
ACIS IT offers an ERP system which is smarter, scalable & competitive, in comparison to traditional systems.
Why ACIS IT’s ERP?

  • Track inventory, invoices & eliminate duplication within clicks via built in mobility
  • Perform all transactions on a single screen
  • Track performance on a single dashboard view
  • Integrate with Data Analytics
  • Cloud enabled

 

CRM

Seamless Switch From Sales To Service With ACIS IT’s CRM
Our easy to use & configurable CRM, gives you a quick glimpse on a single dashboard relating to – your customer, any information of customers or related records, data records and all other inputs required by your sales to ensure a smooth customer engagement process. The system also helps you to analyze data, take remedial steps and plan Marketing campaigns.
Why ACIS IT’s CRM?

  • Industry focused deployment
  • Service management
  • Campaign management
  • Sales management
  • Track campaign results
  • Dashboard providing any kind of analysis relevant for sales
  • Comprehensive reports

 

Digital Workspace

ACIS IT signed strategic partnership with RES software to Build A Secure & Reliable Digital Workforce for their customers. One of the most important business choices you’ll make is finding the right digital workspace solution. RES, works on delivering :

  • Streamlining management with dynamic, automated workspace configurations personalized for each worker, while reducing IT costs.
  • Enabling IT to proactively deliver and revoke access and services when user roles and content change.
  • Allowing IT to protect the business with powerful and context-aware security and compliance controls.
  • Empower the workforce through self service and automated delivery of apps and services to each person’s secure digital workspace.

Visit www.res.com for more details
 

SAS

SAS transforms your data into insights that give you a fresh perspective on your business. ACIS partners with SAS to bring:

  • Innovative Analytics
  • Business Intelligence
  • Data Management
  • Software and Services

SAS helps customers at more than 80,000 sites make better decisions faster with . Since 1976, SAS has been giving customers around the world THE POWER TO KNOW®

Visit www.sas.com for more details
 

Advance Collaboration

Turbocharge Your Progress With Lean Collaboration
ACIS IT works on creating an environment without borders with its strategic partner, Sococo.Our team of experts understand the existing set up of every organization and develop an end to end plan on deploying a virtual office for employees to connect from anywhere, anytime. Here are some of the business benefits we can help your organization derive with us –

  • Work smarter, without borders
  • Amplify talent by hiring resources from any part of the world & managing their work
    virtually
  • Assemble everyone quickly online, for prompt responses & meetings without delays
  • Build trust by being connected across borders

Visit www.sococo.com for more details




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