HEALTHCAREPotential Challenges:
Healthcare providers, researchers, and administrative staff – have difficulties finding the information they need, as content is stored in multiple locations: an institutional document repository (eLibrary)and collaboration team sites as well as a separate content management system (CMS) for its intranet, some patient information In the Electronic Medical Records (EMR),other related to Clinical system and Pharmaceutical …etc .

A Case :

The need to ensure that clinicians in the hectic emergency room at 3 a.m. can easily locate precise, critical, patient care information. If the search results return redundant or obsolete content, not only would staff productivity decrease, but patient care could be negatively affected as well.”

To ensure that employees always have relevant information at their fingertips, Hospitals would want to improve the search experience & have efficient understanding of what they have so that they can easily find, share, analyze pertinent information.

“ In the healthcare industry, every second counts. Accessing the right information impacts lives. ”

Business Goals summary:

  • Provide optimal patient care and treatment options based on well-
  • informed decisions

  • Ensure documents and medical records comply with statutory and
  • regulatory requirements

  • Improve cost-efficiency of IT investments

The need of ..vs standard thinking

With hundreds of thousands of documents stored in disparate repositories, and a multi-disciplinary staff with different needs and technical abilities, it is clear that any hospital needs a way for hospitalstaff to easily and quickly search for and filter critical information from multiple sources. The wide range of information required includes patient care policies and procedures, information about who is authorized to provide specific levels of care, reference tools, forms, and family education materials specific to a condition or procedure.

They need to unify their search environment but most have common thinking of using SharePoint’s and others , without knowing the limitations and minimum options these provide.

Employees looking for personnel policies and benefits information; and safety and emergency management personnel who require an overview of necessary procedures when managing an incident response. On top of having the ability to connect the different repositories and surface the content via a customizable interface to meet the different user requirements, the search solution must also have a unified index with data enrichment capabilities, so that content owners can use it to quickly identify outdated orredundant documents to maintain compliance with statutory and regulatory requirements.

intelligent index consolidates and interrelate content from multiple repositories and avoid moving all those content into a centralized repository – an effort that would take a great deal of time and money. The index enables employees to search and access content from multiple repositories through a single user interface that includes configurable facets to help hospital staff rapidly navigate and filter search results while providing depends on permissions to access. . Also with the document viewer and document summaries provided in the search results, as well as the additional user ranking provided through the user communities boost efficiency and can have hospital meet their safety and compliance obligations.”
Results at a Glance:

  • Optimized knowledge sharing among care givers and administrators in support of delivering highestquality patient care
  • Reduced challenges associated with duplicate and outdated content,
    to support a proactive regulatory compliance
  • and privacy culture
  • Accelerated adoption of the hospital’s collaborative and knowledge management solutions byenablineffective, unified, and secure search